Technology has been taking a massive leap in the last few decades, and it has absolutely made life easier for all of us who are able to access these technological advancements. These advancements have found their way into the gaming and gambling industry as well. It has always been a 24 x 7 business and casinos have been turning digital technology, and they are able to enhance the experiences that guests have, in the casinos. Casinos have actually started incorporating technology into every single aspect of their livelihood. The goal of something as simple as guest technology should actually be there to allow the guests to craft their own experience according to how they want it with the help of the technology that we offer. In this guide, I will be talking about some very popular trends and technological advancements in the world of casinos.
- Face recognition technology is something that is accessible in the palm of our hands. I was since the introduction of the iPhone X in the year 2018, proper and accurate face recognition has been out in the world for almost two years now. Apple Inc patented this technology, but, there are other kinds of facial recognition technology that is available and is being used almost everywhere nowadays. Just like our fingerprints, our irises and our facial features are unique to us. Even twins have certain features that are quite different from the other. Casinos have given facial recognition ID to high-rollers and people who frequent their establishments. This technology is accessible to them so that they are recognised and welcomed back in a personal manner with their favourite drink waiting at the bar for them.
- An application that reward you for being a loyal customer has been popular for the past few years. A lot of casinos have actually come up with applications that you can download on the Google play store and the Apple App Store. It basically knows how many times you have frequented that particular casino, and it gives you reward points if you stay loyal to a casino. You can redeem these points and buy things in the casino depending on how much they are worth.
- You are also given some physical devices like smart cards or even wrist bands that are connected to the internet and also the casino’s main network. You can use these to swipe and purchase things in the casino without having to pull up your phone or your payment cards all the time. It is a very swift and seamless transaction experience.
- You are also given access to technology that can order you in-room services immediately. It lets you get whatever you want and whenever you want.